Docs/Reference|3 min

Webhooks reference

Receive HTTP POST notifications when events happen.


Setting up webhooks

Configure webhooks in SettingsIntegrations (or via API).

Provide:

  • Endpoint URL — must be HTTPS
  • Events — which events to receive
  • Secret — for signature verification

Available events

EventFires when
draft.createdNew draft generated
draft.approvedDraft approved
draft.sentEmail sent
lead.createdLead added
lead.updatedLead modified
email.openedRecipient opened email
email.clickedRecipient clicked link
email.repliedRecipient replied
email.bouncedEmail bounced
pain_card.createdPain card detected

Payload format

{
  "event": "email.replied",
  "timestamp": "2026-02-25T12:00:00Z",
  "organization_id": "uuid",
  "data": {
    "lead_id": "uuid",
    "draft_id": "uuid",
    "subject": "Re: Quick question"
  }
}

Signature verification

Webhook requests include a signature header:

X-Webhook-Signature: sha256=...

Verify by computing HMAC-SHA256 of the raw request body using your webhook secret.


Retry policy

Failed deliveries (non-2xx response) are retried:

  • 3 attempts
  • Exponential backoff: 1 min, 5 min, 30 min
  • After 3 failures, webhook is paused

Re-enable paused webhooks in Settings.

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