Docs/Guides|4 min

Telegram Bot — Notifications & Draft Approvals

Connect the Telegram bot and manage your drafts directly from your phone — no need to open the web app.

What you get

  • Instant notification when AI generates a new draft
  • Approve / Reject buttons right inside the message
  • Alerts for important events (new high-intent lead, reply received)

Step 1 — Create a bot via BotFather

  1. Open Telegram and search for @BotFather
  2. Send the command /newbot
  3. Choose a name, e.g. MyCompany Sales Bot
  4. Choose a username, e.g. mycompany_sales_bot
  5. BotFather will send you a token like:
5839201847:AAHk2mX9vNq1Rz3TsP8wLmCdYeJ0fBgUiKo

Copy it — your administrator needs it to configure the server.


Step 2 — Connect in Settings

  1. Go to Settings → Telegram
  2. Open the bot in Telegram using the link on the page
  3. Send /start — the bot replies with your Chat ID
  4. Paste the Chat ID into the field and click Connect

Note: each team member connects separately. Notifications are sent only to connected users.


What a notification looks like

When AI generates a draft, you'll receive:

📧 New draft ready for approval

To: John Smith
Subject: Re: Automating your sales pipeline

Tap Approve to send, Reject to discard.

✅ Approve — the email is queued for sending. ❌ Reject — the draft is declined; you can edit it in the web app.


FAQ

Can multiple team members connect? Yes — each member connects their own Telegram independently. Everyone gets their own notifications.

What if I accidentally tapped Reject? The draft is not deleted — it moves to rejected status. Open it in the web app to edit and re-send.

The bot isn't responding after connecting Make sure you sent at least one message (/start) to the bot in Telegram. Telegram requires an initial message before the bot can write to you.

Can I use an existing bot? Yes — paste its token in the server configuration. Make sure it's not already being used elsewhere.

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